MEB IT manages and develops the internal IT systems and processes of the department, and the technology needed to handle the data our scientists uses and the analyses they do on that data. We collaborate closely with the IT Development group and with our users, the scientists and the TA personnel.
What we do
Contact us on email: it-support@meb.ki.se. Or on telephone: 08-524 86 200 (if you absolutely cannot mail us on it-support@meb.ki.se)
- Help and support, desktop client, software, phones, printing
- Security
- Systems
- Technical platform
- Teaching, learning and training
- Consulting services
- Computing resources
What we don’t do
KI has a central IT group that handles everything related to Microsoft 365 (E-mail, OneDrive, Teams, Office 365 applications). The KI VPN and the MFT services are also offered by KI. For help and support on those, go to their Self service portal.
Operating info
- [Solved!] Restart of the web environmentDue to a critical security issue, we will patch and restart the firewall machine for the web environment soon. This will lead to a short period of unresponsiveness from Jira, the WordPress sites and the Shiny server, as well as several servers for CEDI and the Twin Registry. The estimated time for this is less… Read more: [Solved!] Restart of the web environment
- [Solved!] Network outageKI Central IT is currently experience severe network disturbances, which is also affecting our network. Thus, there is currently no network connectivity from computers at MEB, and the VDI system is not available. Watch this space, or the KI HelpDesk frontpage for updates.
- [Solved!] VDI login problemsWe are currently experiencing problems with logging into the VDI service. If you are denied access, wait a couple of minutes, and try again. We are working with KI IT and the supplier to resolve this situation.
- WordPress updated to version 6.0In keeping with our promise to ruthlessly upgrade to the latest version, the web hotel is now running WordPress 6.0 on PHP 8.0. The biggest change is that “Full Site Editing” has gotten even better … Read more from the developers themselves. There are also security and speed improvments, even more so with the upgraded… Read more: WordPress updated to version 6.0
- [DONE!] Patch-and-restart of the web hotelTuesday June 14, at 13:00, the web hotel and and all it’s dependants will be restarted. Expected downtime is short, on the order of 10 minutes.