{"id":265,"date":"2022-02-24T12:29:28","date_gmt":"2022-02-24T11:29:28","guid":{"rendered":"https:\/\/www.meb.ki.se\/sites\/meb-it\/?page_id=265"},"modified":"2023-01-24T12:14:26","modified_gmt":"2023-01-24T11:14:26","slug":"help-and-support","status":"publish","type":"page","link":"https:\/\/www.meb.ki.se\/sites\/meb-it\/meb-it\/help-and-support\/","title":{"rendered":"Help and support"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.meb.ki.se\/sites\/meb-it\/wp-content\/uploads\/sites\/12\/2022\/05\/license.png\" alt=\"\" class=\"wp-image-483\" width=\"128\" height=\"128\" srcset=\"https:\/\/www.meb.ki.se\/sites\/meb-it\/wp-content\/uploads\/sites\/12\/2022\/05\/license.png 512w, https:\/\/www.meb.ki.se\/sites\/meb-it\/wp-content\/uploads\/sites\/12\/2022\/05\/license-300x300.png 300w, https:\/\/www.meb.ki.se\/sites\/meb-it\/wp-content\/uploads\/sites\/12\/2022\/05\/license-150x150.png 150w\" sizes=\"auto, (max-width: 128px) 100vw, 128px\" \/><figcaption><a href=\"https:\/\/www.meb.ki.se\/sites\/meb-it\/meb-licensing\/\" data-type=\"page\" data-id=\"434\">MEB licensing<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.meb.ki.se\/sites\/meb-it\/wp-content\/uploads\/sites\/12\/2022\/05\/cart.png\" alt=\"\" class=\"wp-image-481\" width=\"128\" height=\"128\" srcset=\"https:\/\/www.meb.ki.se\/sites\/meb-it\/wp-content\/uploads\/sites\/12\/2022\/05\/cart.png 512w, https:\/\/www.meb.ki.se\/sites\/meb-it\/wp-content\/uploads\/sites\/12\/2022\/05\/cart-300x300.png 300w, https:\/\/www.meb.ki.se\/sites\/meb-it\/wp-content\/uploads\/sites\/12\/2022\/05\/cart-150x150.png 150w\" sizes=\"auto, (max-width: 128px) 100vw, 128px\" \/><figcaption><a href=\"https:\/\/www.meb.ki.se\/sites\/meb-it\/it-purchasing\/\" data-type=\"page\" data-id=\"436\">IT Purchasing<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.meb.ki.se\/sites\/meb-it\/wp-content\/uploads\/sites\/12\/2023\/01\/phone-volume-10350.svg\" alt=\"\" class=\"wp-image-758\" width=\"128\" height=\"128\" \/><figcaption><a href=\"https:\/\/www.meb.ki.se\/sites\/meb-it\/meb-telephony\/\" data-type=\"URL\">Telephony<\/a><\/figcaption><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p class=\"has-medium-font-size\">Ingress, ingress, ingress<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Clients (computers)<\/h3>\n\n\n\n<p>Describe &#8230; <a href=\"https:\/\/www.meb.ki.se\/sites\/meb-it\/meb-it\/help-and-support\/it-support-service-level-agreement\/#client-sla\" data-type=\"URL\" data-id=\"https:\/\/www.meb.ki.se\/sites\/meb-it\/meb-it\/help-and-support\/it-support-service-level-agreement\/#client-sla\">Link to SLA<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Software<\/h3>\n\n\n\n<p>Describe &#8230; <a href=\"https:\/\/www.meb.ki.se\/sites\/meb-it\/meb-it\/help-and-support\/it-support-service-level-agreement\/#software-sla\">Link to SLA<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Printing<\/h3>\n\n\n\n<p>Describe &#8230; <a href=\"https:\/\/www.meb.ki.se\/sites\/meb-it\/meb-it\/help-and-support\/it-support-service-level-agreement\/#printer-sla\">Link to SLA<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Support<\/h3>\n\n\n\n<p>Describe &#8230; <a href=\"https:\/\/www.meb.ki.se\/sites\/meb-it\/meb-it\/help-and-support\/it-support-service-level-agreement\/#support-sla\">Link to SLA<\/a>.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ingress, ingress, ingress Clients (computers) Describe &#8230; Link to SLA. Software Describe &#8230; Link to SLA. Printing Describe &#8230; Link to SLA. Support Describe &#8230; Link to SLA.<\/p>\n","protected":false},"author":2,"featured_media":757,"parent":4,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-265","page","type-page","status-publish","has-post-thumbnail","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6}},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.meb.ki.se\/sites\/meb-it\/wp-json\/wp\/v2\/pages\/265","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.meb.ki.se\/sites\/meb-it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.meb.ki.se\/sites\/meb-it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.meb.ki.se\/sites\/meb-it\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.meb.ki.se\/sites\/meb-it\/wp-json\/wp\/v2\/comments?post=265"}],"version-history":[{"count":8,"href":"https:\/\/www.meb.ki.se\/sites\/meb-it\/wp-json\/wp\/v2\/pages\/265\/revisions"}],"predecessor-version":[{"id":756,"href":"https:\/\/www.meb.ki.se\/sites\/meb-it\/wp-json\/wp\/v2\/pages\/265\/revisions\/756"}],"up":[{"embeddable":true,"href":"https:\/\/www.meb.ki.se\/sites\/meb-it\/wp-json\/wp\/v2\/pages\/4"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.meb.ki.se\/sites\/meb-it\/wp-json\/wp\/v2\/media\/757"}],"wp:attachment":[{"href":"https:\/\/www.meb.ki.se\/sites\/meb-it\/wp-json\/wp\/v2\/media?parent=265"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}